Shipping policy

Processing Time

Orders are processed within 1–3 business days.

Shipping Time

Estimated delivery time:

United States: 5–12 business days

Shipping times may vary depending on demand, logistics, and external factors.

Shipping Delays

We are not responsible for delays caused by:

Customs clearance

Carrier issues

High demand periods

Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages

Smarthand is not responsible for lost or stolen packages marked as delivered.

Customers should contact the shipping carrier directly.

Split Shipments

In some cases, items may be shipped separately depending on warehouse availability.

Customs & Duties

International orders may be subject to customs fees or import duties.

These charges are the responsibility of the customer.

Contact

For any shipping-related inquiries, please contact our support team. (ssmarthandd@gmail.com)